Privacy Policy

Last updated: 16 April 2025

Welcome to Ultra High Definition. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This policy explains how we collect, use, and protect your data.

1. Who We Are

Ultra High Definition
📍 Based in Karama, Darwin NT
📞 0498 111 983
📧 enquiries@ultrahighdefinition.net
🌐 www.ultrahighdefinition.net

2. What Information We Collect

We may collect personal information such as:

Your name
Contact details (phone & email)
Vehicle details
Booking information
Service preferences
Reviews or feedback

We also collect anonymous website usage data (like IP addresses and device info) for analytics purposes.

3. How We Collect It

We gather this information when you:

Fill out a form or book online
Contact us via phone, email, or social media
Interact with our ads or promotions
Browse our website

4. How We Use Your Information

Your information helps us:

Provide and manage our detailing services
Confirm appointments and send updates
Improve customer experience
Send optional promotional offers

We do not sell your information to third parties.

5. How We Keep It Safe

We take your privacy seriously. Data is stored on secure platforms and protected by encryption, access controls, and regular system updates.

6. Cookies & Website Tracking

We use cookies and tools like Google Analytics to understand how you use our website. This helps us improve your experience. You can manage cookies through your browser settings.

7. Sharing with Third Parties

Sometimes we use trusted platforms (like booking tools or Google Ads) to help deliver our services. These providers are also committed to privacy and data security.

8. Your Rights

You can request access to your personal data or ask us to update/correct it. Just reach out using the contact details below.

9. Policy Updates

This Privacy Policy may change occasionally. We’ll update the “Last updated” date at the top when changes are made.

10. Contact Us

Have questions or want to access your data?
📧 Email: enquiries@ultrahighdefinition.net
📞 Phone: 0498 111 983